Terms and Conditions for Subscription Services
These terms and conditions for Wild Fork subscription based services govern your purchase and use of Wild Fork Unlimited and/or Wild Fork Unlimited Local, which is a subscription that renews automatically (the “Program” or “Subscription Service”) offered by Wild Fork Foods, its parent, subsidiaries and/or affiliates (“JBA USA” or “we”). Participation in the Program is subject to these terms and conditions for subscription services and the general U.S. Terms of Use, Privacy Policy, which are incorporated herein (collectively, the "Wild Fork Unlimited and Wild Fork Unlimited Local Terms").
Wild Fork Unlimited and Wild Fork Unlimited Local are delivery subscription programs that allow customers to lock in reduced shipping and delivery rates for a specific time period and be charged on an annual or monthly basis. Wild Fork Unlimited allows for all same day, next day and two-day ground shipping in the continental United States and Wild Fork Unlimited Local allows for all ground shipping (same day and next day) to customers located near one of our physical stores or fulfillment centers. Proximity to a Wild Fork store is outlined on our Wild Fork Unlimited page: https://wildforkfoods.com/pages/wild-fork-unlimited. States/locations serviced by air delivery are not available to join Wild Fork Unlimited or Wild Fork Unlimited Local.
You may receive an offer on-site, in-app or by email for specific annual and/or monthly renewable programs. Each offer will include important details and terms, such as where and when a program membership may be used, the benefit(s) conferred by the membership program Wild Fork Unlimited or Wild Fork Unlimited Local, the cost of the membership program and the billing interval (“Billing Cycle”). Please refer to your Offer for details before purchasing the membership program. When you buy a Wild Fork Unlimited membership you agree to have your credit card charged every Billing Cycle on a recurring basis until you cancel your membership, you agree to these membership terms, as well as the specific terms of the Offer. Offers and membership program benefits are subject to change.
By participating in this Program you are agreeing to these Wild Fork Unlimited Terms. Other services or products offered by Wild Fork foods, including but limited to, order minimums, taxes, air delivery fees, are not part of the Wild Fork Unlimited program and are subject to change. If you do not agree to these terms, do not participate in the Program.
When you buy a Wild Fork Unlimited membership, you'll be charged the rate for your first Billing Cycle on the date of purchase, which activates the membership for the term set forth in your Offer. Unless you cancel, you'll be charged at the Billing Cycle stated in your membership program based on the initial purchase date on your selected payment method. BY DEFAULT (AND WITH PRIOR NOTICE TO THE EXTENT REQUIRED BY APPLICABLE LAW), YOUR MEMBERSHIP PROGRAM WILL AUTOMATICALLY RENEW AT THE BEGINNING OF EACH BILLING CYCLE, AND THE MEMBERSHIP RATE WILL BE AUTOMATICALLY CHARGED TO YOUR SELECTED PAYMENT METHOD. If you do not want your membership to automatically renew, you can cancel your subscription in accordance with Section 3 below.
If your selected payment method is declined, Wild Fork will prompt you for a new payment method but reserves the right to terminate any unpaid periods in your membership program with no further charges to you. Wild Fork and/or its parent, subsidiaries and/or affiliates are not responsible for any fees charged by the cardholder's bank including, but not limited to, overdraft fees, insufficient funds fees, interest charges, foreign exchange fees, cross border fees, and other penalties levied by the cardholder's bank.
Monthly Plans. For monthly Plans, we will charge you on the first day of your subscription term and automatically on the same date of each subsequent month (“Monthly Pay Date”). We will continue to charge you for your Plan, including any Add-Ons, on a monthly basis unless you decide to cancel at any time by accessing the “Billing” page within the Application. If you cancel in the month preceding your Monthly Pay Date, you will not be issued any refunds or credits of prepaid and unused fees for the remainder of the subscription term and you will continue to have access to the Products until the following Monthly Pay Date.
Annual Plans. For annual Plans, we will charge you on the first day of your subscription term and automatically on the same date of each subsequent year (“Annual Pay Date”). We will continue to charge you for your Plan, including any Add-Ons, on an annual basis unless you decide to cancel prior to the Annual Pay Date by accessing the “Billing” page within the Application. If you cancel during the subscription term, you will not be issued any refunds or credits of any prepaid and unused fees for the remainder of the subscription term and you will continue to have access to the Products until the following Annual Pay Date.
Canceling Your Wild Fork Unlimited Membership
Monthly payment members may cancel their membership within the applicable Wild Fork application/website up to 24 hours prior to your next scheduled payment to avoid further charges. Cancelation requests outside of this period must be sent to Wild Fork customer care and are at the discretion of Wild Fork.
If you cancel your membership, you will still have access to your membership benefits until the end of the current Billing Cycle. Please contact Wild Fork customer care to report any unauthorized charges within 60 days. Wild Fork is not responsible for overdraft fees that may be incurred.
Annual members may cancel their account at any time without cause, but you will not be entitled to any refunds of any prepaid and unused fees, and any unpaid fees under your Plan for the applicable subscription term will become immediately due and payable.
Memberships are non-transferrable.
Notwithstanding the terms and conditions of other promotions offered by Wild Fork or third parties, Wild Fork in its sole discretion may permit membership program to be combined with other promotions.
Wild Fork reserves the right to modify or stop offering membership programs or change membership rates, at any time in its sole discretion. In the event Wild Fork increases the membership rate of a membership program, we will provide you with thirty (30) days prior notice via email before such changes take effect. All changes will be effective upon your next Billing Cycle, but if you do not agree with the price change, you have the right to reject the new membership rate and may avoid these charges by canceling your membership program according to the instructions in Section 3 above.
Wild Fork may terminate your membership at our discretion without notice. If that happens, Wild Fork will give you a pro-rated refund based on charges already applied to your current billing period. We will not give any refund for termination related to conduct that we determine, in our sole discretion, violates these membership Terms, any applicable law, or involves fraud or misuse of the Wild Fork Unlimited membership programs.
Wild Fork reserves the right to modify these membership program terms. If we make material changes to the membership program Terms while you have an active Wild Fork Unlimited membership, we will notify you either in the membership section of the applicable Wild Fork website, app and/or via email. Revised Wild Fork Unlimited Membership Terms become effective at the beginning of the next Billing Cycle and your continued use of a membership constitutes your acceptance of the revised Renewable Membership Terms. If you are not willing to agree to the revisions, you may cancel your Renewable membership in accordance with Section 3 above.
Wild Fork’s rights and obligations under the Program may be assigned or transferred by Wild Fork to any other related or unrelated entity at any time, and performances shall be the responsibility of that entity.
All interpretations of these Wild Fork Unlimited Terms will be at Wild Fork's sole discretion and Wild Forks’ decisions will be final.
The Program and/or any of its features may be unavailable, inaccurate or interrupted from time to time for a variety of reasons. We are not responsible for any unavailability, interruptions or errors of the Program or its features. Wild Fork may from time to time request information from you to confirm your identity before renewing your Wild Fork Unlimited membership. Wild Fork may delay your access to Wild Fork Unlimited until you comply with this information request. The Program and all the information accessible through it are provided for information purposes only on an "as is" and "as available" basis. We, our information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Program, the information, materials, content, availability, and products. Wild Fork Unlimited and these Wild Fork Unlimited Membership Terms are provided by Wild Fork and do not modify the contractual relationships among or between the individuals and entities that use Wild Fork’s technology to offer goods or services, and Wild Fork or any Wild Fork affiliates, except as expressly set forth herein. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties or merchantability and fitness for a particular purpose
If you have questions or comments regarding Wild Fork Unlimited memberships you may contact us here.
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