What's the difference between Pasture Raised and Grass Fed?
True grass-fed systems keep the cattle on grass for the entire length of their lives, rotating the herd to different areas as they chew through their meals. Whereas Pasture-raised animals receive a significant portion of their nutrition from organically managed pasture and stored dried forages. In comparison to 100% grass-fed cows, pasture-raised cows may receive supplemental organic grains, both during the grazing season and into winter months.
What is the difference between wet-aged and dry-aged?
Dry-aging is when whole beef cuts are hung in open air at a temperature just above freezing and left over age for several weeks. Dry-aging slowly dehydrates the meat. All of our meat is wet-aged for 17 days to preserve moisture and increase tenderness to give you the most unique eating experience ever.
What is the Wild Fork Foods™ guarantee?
We have a 100% satisfaction guarantee. No excuses. If you’re not satisfied for any reason, stop by our store and we’ll give you a full refund.
Do you enhance your products?
We use natural broths to flavor some of our products.
What does the use-by date on your packaging mean?
Depending on the product, our packaging may have a “use-by”, “best before” or "sell-by" date. The "use-by" and "best before" dates refer to the final day that a product will be at its optimum freshness, flavor, and texture.The “sell-by” date is the last day a retailer can have the product on display on a store. It’s important to us to never sell products that aren’t at their peak freshness.
What products do you carry in your Mobile Store?
Our Mobile Store offering varies frequently to bring you our top sellers. We carry the best meat cuts from USDA Prime and Choice Beef, Organic Poultry, and Berkshire Pork to Grass-Fed Lamb and savory Sausages. Curious to learn more? Check our entire assortment.
Do you have store locations?
Yes! In addition to our online shop and mobile store, we have multiple storefronts in South Florida. Find a location near you here.
Do you offer Same-Day delivery to my area?
Find out in our Trade Area Map if your area is within our Same-Day Delivery zone. If not, we can deliver it on the next day. Needed now? You can check our Store Locations and pick it up at stores for free.
I can’t find my tracking number
No problem! You can track all your order by logging in to your Wild Fork Foods™ account and clicking “My Orders.”
How can I change my shipping address?
To update your shipping address, email us at firstname.lastname@example.org or call us at Toll free +1 (833) 300-9453.
How can I track my order?
We like to keep things easy so if you placed an order, we sent you an email with your tracking number. Check your inbox and click on the tracking number to find out the status of it! You can also track it through your account page.
What do I do if my order arrives late?
We do everything we can to make sure your order arrives on time. If your order is late, get in touch with email@example.com and we will sort the issue right away!
Once I placed my order, when will it be shipped?
We’ll ship your order according to your chosen delivery date, to make sure it arrives right on time.
What shipping methods do you offer? How much do they cost?
We offer FREE In-Store Pickup, Same Day Scheduled Delivery and Next-Day Delivery. Add as much as you’d like to your order. Our Same and Next-Day Delivery are fixed shipping fee of $9.95.
Where do you ship to?
We ship anywhere in the greater Miami Metro Area, including Fort Lauderdale and Coral Springs. See our Trade Area Map to learn more.
Do I need to be at home to receive my Wild Fork Foods™ package?
Nope! No need for that. Let us know your preferred delivery window and and we'll drop your order off at your doorstep.
When can I pick up my order?
If you’ve selected in-store pickup during the checkout process, you can select any time that’s convenient for you. (While we’re open, of course!) We’ll start prepping your order one hour before your selected time.
Can I place an order as a gift?
Yes! We love being part of your celebrations. Just place your order with the information of the person who will receive the shipment and we deliver it to them. The best part is that our boxes are uniquely designed so they’ll get a beautiful gift-box without any extra cost.
Can I specify a time I’d like my order to be delivered?
Use our Same-Day Delivery option to select from our 3-hour delivery windows: 9 am to 12pm, 3 pm to 6 pm, or 6 pm to 9pm.
Can I delay my order pick-up?
Sure, that’s why we offer a 3-day grace period. We'll keep your order until the 4th day after your purchase is placed.
How can I see my order online?
Check your order status and tracking number in the confirmation email that you received when you made your purchase or log into your account and review your order history page. Still haven't found what you were looking for? Contact us, we are happy to help you (hyperlink to contact us)
Can I get a refund for an online purchase in one of your stores?
Absolutely. Just ask one of our in-store team leaders to help you.
Can I get a refund for my purchase?
Yes. If you’re not completely satisfied with your purchase contact us at firstname.lastname@example.org and we’ll refund you using your original payment method.
Can I cancel my order?
Orders can be cancelled within 59 minutes of being placed. Please call 1-844-936-2428 before then to cancel your order. In-store orders can be canceled before your scheduled pickup time.
Can I exchange a product for something else?
If you are not happy with your product, we can refund your money back and you can purchase a new product of choice. We do not offer exchanges as all of our items are perishable.
What if I’m not satisfied with my purchase?
If you didn't like your Wild Fork™ Foods purchase, bring it back and we’ll help you find something you will love. Still not satisfied? We’ll provide a full refund
How can I sign-up to your email newsletter?
We’re glad you ask! Sign up for offers, promos, and recipe ideas here.
Where can I find your contact information?
All our contact information is available at our "Get Help" section at the bottom of our website.
How can I reset my account password?
Easy! Click the Reset Password button. We’ll send you an email with instructions to reset your password.
How can I reset my account password?
Click the Log in button and click on the Reset Password Button. Wait for our email and follow the steps to reset your password