Products
What's the difference between Outside Skirt Steak and Inside Skirt Steak?
Glad you ask!
Outside Skirt Steak is a popular meat cut praised for its rich fat marbling, tenderness and flavor. This is a very favorite cut among Argentinians, who also know it as "entraña". On the other hand, Inside Skirt Steak comes from the flank and is thinner, leaner and narrower than its outside counterpart.
What's the difference between Pasture Raised and Grass Fed?
True grass-fed systems keep the cattle on grass for the entire length of their lives, rotating the herd to different areas as they chew through their meals. Whereas Pasture-raised animals receive a significant portion of their nutrition from organically managed pasture and stored dried forages.
In comparison to 100% grass-fed cows, pasture-raised cows may receive supplemental organic grains, both during the grazing season and into winter months.
What is the difference between wet-aged and dry-aged?
Dry-aging is when whole beef cuts are hung in open air at a temperature just above freezing and left over age for several weeks. Dry-aging slowly dehydrates the meat. All of our meat is wet-aged for 17 days to preserve moisture and increase tenderness to give you the most unique eating experience ever.
What is the Wild Fork Foods™ guarantee?
We have a 100% satisfaction guarantee. No excuses. If you’re not satisfied for any reason, please email: Talk@wildforkfoods.com or call us at 1-833-300-9453.
Do you enhance your products?
We use natural broths and blade tenderization to boost the meat flavors in some of our products.
Stores
Do you accept Food Stamps (EBT)?
We do accept Food Stamps in our stores! Unfortunately we don't accept that payment method online yet.
What products do you carry in your Mobile Store?
Our Mobile Store offering varies frequently to bring you our top sellers. We carry the best meat cuts from USDA Prime and Choice Beef, Organic Poultry, and Berkshire Pork to Grass-Fed Lamb and savory Sausages. Curious to learn more? Check our entire assortment.
Do you have store locations?
Yes! In addition to our online shop and mobile store, we have multiple storefronts in South Florida. Find a location near you here.
Shipping
How do you pack the products?
We strive to be the best at what we do, from catering any meat cut you desire to carefully hand-pick your selection of items, and deliver them to you as you were purchasing yourself.
We have carefully engineered our bags and boxes to keep each product frozen, using insulated coolers and pre-packed dry ice to ship your order.
How can I become a member and get the special delivery rate?
Sign up here to become a member (no fees applied), get FREE in-store pickup, FREE same day delivery*, and our member's special delivery rate for ground shipping in all your orders.
*Only to locations nearby our stores.
Do you offer Same-Day delivery to my area?
Find out in our Trade Area Map if your area is within our Same-Day Delivery zone. If not, we can deliver it on the next day.
Needed now? You can check our Store Locations and pick it up at stores for free.
I can’t find my tracking number
No problem! You can track your orders by logging in to your Wild Fork Foods™ account and clicking “My Orders.”
How can I change my shipping address?
To update your shipping address, email us at talk@wildforkfoods.com or call us at +1 (833) 300-9453.
How can I track my order?
We like to keep things easy so if you placed an order, we sent you an email with your tracking number. Check your inbox and click on the tracking number to find out the status of it! You can also track it through your account page.
What do I do if my order arrives late?
We do everything we can to make sure your order arrives on time. If your order is late, get in touch with talk@wildforkfoods.com and we will sort the issue right away!
Once I placed my order, when will it be shipped?
We’ll ship your order according to your chosen delivery date, to make sure it arrives right on time.
What shipping methods do you offer? How much do they cost?
We offer three different delivery services:
- Free store pickup for customers who live close to our stores
- Same day scheduled delivery
- Ground delivery
Visit our How It Works page to learn more.
Members can enjoy:
- Free store pickup
- Free same day delivery
- Ground delivery special rate $7.95
Non-Members:
- Free store pickup
- Same day delivery fee $9.95
- Ground delivery fee $9.95
Where do you ship to?
We ship to Alabama, Florida, Kentucky, Mississippi, New Jersey and Pennsylvania. See our Trade Area Map to learn more.
Orders
Holidays Schedule
We want to celebrate with you too! That's why our stores will remain open regular business hours. In-Store Pick-up will be available, always FREE and ready under an hour.
Our Next Day delivery service will be postponed and will deliver on Saturday. Available to Florida with FREE shipping!
Not sure when you'll get your order? No worries, you'll see an estimated delivery date for your shipment on the order summary during check-out. If you have further questions, chat with us or send us an email at talk@wildforkfoods.com
Do you offer gift options?
Yes, we do! Get as many products as you want and on the checkout make sure to click on the "Gift" option box, leave a message and we'll take care of the rest.
When can I pick up my order?
If you’ve selected in-store pickup during the checkout process, you can select any time that’s convenient for you. (While we’re open, of course!) We’ll start prepping your order one hour before your selected time.
Can I place an order as a gift?
Yes! We love being part of your celebrations. Just place your order with the information of the person who will receive the shipment and we deliver it to them. The best part is that our boxes are uniquely designed so they’ll get a beautiful gift-box without any extra cost.
Can I specify a time I’d like my order to be delivered?
Use our Same-Day Delivery option to select from our 3-hour delivery windows: 9 am to 12pm, 3 pm to 6 pm, or 6 pm to 9pm.
Refund Policy
What's the gift card policy?
You may present the gift card to pay for products at any participating Wild Fork Foods store location. This gift card is not redeemable online. Gift cards are not redeemable for cash Wild Fork Foods reserves the right to change these terms and conditions at any time and in its sole discretion.
Gift Card Policy
You may present the gift card to pay for products at any participating Wild Fork Foods store location. This gift card is not redeemable online. Gift cards are not redeemable for cash Wild Fork Foods reserves the right to change these terms and conditions at any time and in its sole discretion.
Redemption
Gift cards are usable up to balance and only to buy products at any Wild Fork Foods store. Cards are not redeemable online, and are not redeemable for cash.
Expiration
Wild Fork Foods Gift Cards do not expire, and we do not asses any service fees for non-use.
Balance Inquiry
To check your balance go to any store, click here, or call 1-833-300-WILD.
Risk of Loss
Gift cards will not be replaced or refunded if lost or stolen. The risk of loss and title for gift cards pass to the purchaser upon sale.
Resale
Wild Fork Foods does not permit the resale of gift cards.
Compliance with the Laws
By purchasing a Card, you are certifying that your uses and activities in connection with the Card(s) will comply with these terms, and all applicable laws, rules and regulations, and that the gift card(s) will not be used in any manner that is illegal, deceptive, or harmful to consumers or any third party.
Warranty
WILD FORK FOODS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS
Limitation of Liability and Indemnification
IN NO EVENT SHALL WILD FORK FOODS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE PURCHASE, USE, OR THE INABILITY TO USE THE CARD, INCLUDING DAMAGES FOR LOST PROFITS, EVEN IF WILD FORK FOODS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT, THE MAXIMUM LIABILITY OF WILD FORK FOODS TO YOU SHALL NOT EXCEED ONE HUNDRED (100) DOLLARS OR THE AMOUNT PAID BY YOU FOR THE CARD(S) GIVING RISE TO YOUR CLAIM, WHICHEVER IS THE GREATER.
In addition, you agree to defend, indemnify and hold harmless Wild Fork Foods, its direct and indirect parents, subsidiaries and affiliates, and its and their officers, directors, partners, employees and agents, from and against any and all loss, damage, liability, claims, cost or expense (including attorneys’ fees) arising out of a)this agreement or your violation of any of the terms contained herein b) your purchase, use, or misuse of any and all card(s), and c)your negligence or willful misconduct.
General Terms
The terms and this agreement are governed in all respects by the laws of the Florida, notwithstanding any provision of law or choice of law rule which may require otherwise. If you and we have any dispute which cannot be amicably settled, it shall be settled by submission to the federal courts in Florida, and you hereby consent to the exclusive personal jurisdiction of such courts ("Jurisdiction").
If any provision this agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining terms shall be enforced, with the invalid or unenforceable provision deemed modified to the least extent necessary to make it valid and enforceable while encompassing the intent of the terms. Any failure to act on our part with respect to a breach of any term does not waive our right to act with respect to a continuing, subsequent, or similar breach.
You may not assign or transfer your rights under the terms, and any attempt to the contrary shall be void and of no effect.
Can I get a refund for an online purchase in one of your stores?
Actually, you can get a refund from the comfort of your own home. Contact our Customer Care team directly and they will be able to assist further: email: Talk@wildforkfoods.com or call us at 1-833-300-9453.
Bear in mind that any product that leaves our stores and is later returned by a customer is considered unsellable, due to product safety.
Can I get a refund for my purchase?
Yes. If you’re not completely satisfied with the quality of the products you purchased, contact our Customer Care team at talk@wildforkfoods.com and we’ll refund you using your original payment method.
Can I cancel my order?
Orders can be cancelled within 59 minutes of being placed. Please call
1-833-300-9453 before then to cancel your order.
Can I exchange a product for something else?
We don’t offer exchanges due to our products being perishable. Any product that leaves our stores and it’s later returned by a customer is considered unsellable, due to product safety. Our team in-store may only provide a refund on your purchase.
Account
Do you have a membership program?
We’re glad you ask! My Wild Fork is our member's program.
You can enjoy exclusive benefits, without any fees. Sign up here, get FREE In-Store Pickup and Same Day Delivery shipping. Also, members get a special delivery rate for ground orders, exclusive content, access to events and easy reorder.
Where can I find your contact information?
All our contact information is available at our "Get Help" section at the bottom of our website.
How can I reset my account password?
Easy! Click the Reset Password button. We’ll send you an email with instructions to reset your password.
