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FAQ

Products

What's the difference between Pasture Raised and Grass Fed?

What is the difference between wet-aged and dry-aged?

What is the Wild Fork Foods™ guarantee?

Do you enhance your products?

What does the use-by date on your packaging mean?

Stores

What products do you carry in your Mobile Store?

Do you have store locations?

Shipping

Do you offer Same-Day delivery to my area?

I can’t find my tracking number

How can I change my shipping address?

How can I track my order?

What do I do if my order arrives late?

Once I placed my order, when will it be shipped?

What shipping methods do you offer? How much do they cost?

Where do you ship to?

Do I need to be at home to receive my Wild Fork Foods™ package?

Orders

When can I pick up my order?

Can I place an order as a gift?

Can I specify a time I’d like my order to be delivered?

Can I delay my order pick-up?

How can I see my order online?

Refund Policy

Can I get a refund for an online purchase in one of your stores?

Can I get a refund for my purchase?

Can I cancel my order?

Can I exchange a product for something else?

What if I’m not satisfied with my purchase?

Account

How can I sign-up to your email newsletter?

Where can I find your contact information?

How can I reset my account password?

How can I reset my account password?

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