Frequently Asked Questions

FAQ

Products

What's the difference between Outside Skirt Steak and Inside Skirt Steak?

What's the difference between Pasture Raised and Grass Fed?

What is the difference between wet-aged and dry-aged?

What is the Wild Fork Foods™ guarantee?

Do you enhance your products?

Stores

Do you accept Food Stamps (EBT)?

What products do you carry in your Mobile Store?

Do you have store locations?

Shipping

How do you pack the products?

How can I get FREE SHIPPING?

Do you offer Same-Day delivery to my area?

I can’t find my tracking number

How can I change my shipping address?

How can I track my order?

What do I do if my order arrives late?

Once I placed my order, when will it be shipped?

What shipping methods do you offer? How much do they cost?

Where do you ship to?

Orders

Holidays Schedule

Do you offer gift options?

When can I pick up my order?

Can I place an order as a gift?

Can I specify a time I’d like my order to be delivered?

Refund Policy

Can I get a refund for an online purchase in one of your stores?

Can I get a refund for my purchase?

Can I cancel my order?

Can I exchange a product for something else?

What if I’m not satisfied with my purchase?

Account

Do you have a membership program?

Where can I find your contact information?

How can I reset my account password?

How can I reset my account password?

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