Products
What's the difference between Outside Skirt Steak and Inside Skirt Steak?
Glad you ask!
Outside Skirt Steak is a popular meat cut praised for its rich fat marbling, tenderness and flavor. This is a very favorite cut among Argentinians, who also know it as "entraña". On the other hand, Inside Skirt Steak comes from the flank and is thinner, leaner and narrower than its outside counterpart.
What's the difference between Pasture Raised and Grass Fed?
True grass-fed systems keep the cattle on grass for the entire length of their lives, rotating the herd to different areas as they chew through their meals. Whereas Pasture-raised animals receive a significant portion of their nutrition from organically managed pasture and stored dried forages.
In comparison to 100% grass-fed cows, pasture-raised cows may receive supplemental organic grains, both during the grazing season and into winter months.
What is the difference between wet-aged and dry-aged?
Dry-aging is when whole beef cuts are hung in open air at a temperature just above freezing and left over age for several weeks. Dry-aging slowly dehydrates the meat. All of our meat is wet-aged for 17 days to preserve moisture and increase tenderness to give you the most unique eating experience ever.
What is the Wild Fork Foods™ guarantee?
We have a 100% satisfaction guarantee. No excuses. If you’re not satisfied for any reason, please email: Talk@wildforkfoods.com or call us at 1-833-300-9453.
Do you enhance your products?
We use natural broths and blade tenderization to boost the meat flavors in some of our products.
Stores
Do you accept Food Stamps (EBT)?
We do accept Food Stamps in our stores! Currently we are not able to accept payments at Our West Chase and Dr. Phillips stores. Unfortunately we don't accept that payment method online yet.
What products do you carry in your Mobile Store?
Our Mobile Store offering varies frequently to bring you our top sellers. We carry the best meat cuts from USDA Prime and Choice Beef, Organic Poultry, and Berkshire Pork to Grass-Fed Lamb and savory Sausages. Curious to learn more? Check our entire assortment.
Do you have store locations?
Yes! In addition to our online shop, we have multiple storefronts in South Florida, Central Florida, Dallas and Chicago with more to come. Find a location near you here.
Shipping
How do you pack the products?
We strive to be the best at what we do, from catering any meat cut you desire to carefully hand-pick your selection of items, and deliver them to you as you were purchasing yourself.
We have carefully engineered our bags and boxes to keep each product frozen, using insulated coolers and pre-packed dry ice to ship your order.
We don't do replacements for damaged orders in transit.
How do I become a member?
Visit our WF Unlimited Membership to learn more about becoming a member and getting unlimited FREE deliveries for $29/ year ($35 order minimum).
*Membership is not available in all areas.
Do you offer Same-Day delivery to my area?
Visit our WF Unlimited Membership page to view shipping options in your zip code!
Need it now? Check out our Store Locations and schedule a free pick up in store today.
I can’t find my tracking number
No problem! You can track your orders by logging in to your Wild Fork Foods™ account and clicking “My Orders.”
How can I change my shipping address?
To update your shipping address, email us at talk@wildforkfoods.com or call us at +1 (833) 300-9453.
How can I track my order?
We like to keep things easy so if you placed an order, we sent you an email with your tracking number. Check your inbox and click on the tracking number to find out the status of it! You can also track it through your account page.
What do I do if my order arrives late?
We do everything we can to make sure your order arrives on time, but understand things happen outside of our control.
If your order arrives late, we recommend checking the internal temperature of any meat that isn't frozen solid and immediately discarding anything that isn't at a safe temperature. In accordance with USDA Freezing and Food Safety Guidelines, meats that are refrigerator cold, partly frozen (solid), or frozen can be placed into the freezer for later use. You should immediately discard any meat that’s above 40°F or meat that is exactly 40°F that may have been so for more than 2 hours.
If any of your items don’t meet these guidelines, please let us know at talk@wildforkfoods.com so we can make this right.
Once I placed my order, when will it be shipped?
We’ll ship your order according to your chosen delivery date, to make sure it arrives right on time.
What shipping methods do you offer? How much do they cost?
Below is the delivery costs for non-members. We offer three different delivery services on orders over $35:
Free in-store pickup for customers who live close to our stores
Same day scheduled delivery for a $4.95 fee for non-members*
Next Day Ground delivery for a $9.95 fee for non-members
Two Day Ground Delivery for a $14.95 - $19.95 fee for non-members
Next Day Air Shipping for $35 ($50 order minimum) to MT, ND, SD, WY, WA, OR
Visit our How It Works page to learn more.
To become a WF Unlimited Member and get unlimited FREE deliveries for $29/ year ($35 order minimum), click here.
*Same day delivery can be scheduled up to 7 days in advance and is subject to availability.
Where do you ship to?
Visit our WF Unlimited Membership page to view shipping options in your zip code!
Orders
What should I do if I have an issue with my order?
Contact us at https://wildforkfoods.com/pages/contact-us by filling out the contact form or calling us at +1 (833) 300-9453. Be sure to have your order number ready.
How do variable weight products work?
The price of individual products may vary based on weight. We Pre-authorize your credit card at the max weight until your order is picked and we know the exact weight. Your credit card will only be charged for the actual weight of the product.
Price estimate: $18.17 = ($12.98/LB X 1.4LB)
Holidays Schedule
We want to celebrate with you too! Below you will find our holiday shipping schedule.
Do you offer gift options?
Yes, we do! Get as many products as you want and on the checkout make sure to click on the "Gift" option box, leave a message and we'll take care of the rest.
When can I pick up my order?
If you’ve selected in-store pickup during the checkout process, you can select any time that’s convenient for you. (While we’re open, of course!) We’ll start prepping your order one hour before your selected time.
Refund Policy
What's the gift card policy?
You may present the gift card to pay for products at any participating Wild Fork Foods store location. This gift card is not redeemable online. Gift cards are not redeemable for cash Wild Fork Foods reserves the right to change these terms and conditions at any time and in its sole discretion.
Gift Card Policy
You may present the gift card to pay for products at any participating Wild Fork Foods store location. This gift card is not redeemable online. Gift cards are not redeemable for cash Wild Fork Foods reserves the right to change these terms and conditions at any time and in its sole discretion.
Redemption
Gift cards are usable up to balance and only to buy products at any Wild Fork Foods store. Cards are not redeemable online, and are not redeemable for cash.
Expiration
Wild Fork Foods Gift Cards do not expire, and we do not asses any service fees for non-use.
Balance Inquiry
To check your balance go to any store, click here, or call 1-833-300-9453.
Risk of Loss
Gift cards will not be replaced or refunded if lost or stolen. The risk of loss and title for gift cards pass to the purchaser upon sale.
Resale
Wild Fork Foods does not permit the resale of gift cards.
Compliance with the Laws
By purchasing a Card, you are certifying that your uses and activities in connection with the Card(s) will comply with these terms, and all applicable laws, rules and regulations, and that the gift card(s) will not be used in any manner that is illegal, deceptive, or harmful to consumers or any third party.
Warranty
WILD FORK FOODS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS
Limitation of Liability and Indemnification
IN NO EVENT SHALL WILD FORK FOODS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE PURCHASE, USE, OR THE INABILITY TO USE THE CARD, INCLUDING DAMAGES FOR LOST PROFITS, EVEN IF WILD FORK FOODS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT, THE MAXIMUM LIABILITY OF WILD FORK FOODS TO YOU SHALL NOT EXCEED ONE HUNDRED (100) DOLLARS OR THE AMOUNT PAID BY YOU FOR THE CARD(S) GIVING RISE TO YOUR CLAIM, WHICHEVER IS THE GREATER.
In addition, you agree to defend, indemnify and hold harmless Wild Fork Foods, its direct and indirect parents, subsidiaries and affiliates, and its and their officers, directors, partners, employees and agents, from and against any and all loss, damage, liability, claims, cost or expense (including attorneys’ fees) arising out of a)this agreement or your violation of any of the terms contained herein b) your purchase, use, or misuse of any and all card(s), and c)your negligence or willful misconduct.
General Terms
The terms and this agreement are governed in all respects by the laws of the Florida, notwithstanding any provision of law or choice of law rule which may require otherwise. If you and we have any dispute which cannot be amicably settled, it shall be settled by submission to the federal courts in Florida, and you hereby consent to the exclusive personal jurisdiction of such courts ("Jurisdiction").
If any provision this agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining terms shall be enforced, with the invalid or unenforceable provision deemed modified to the least extent necessary to make it valid and enforceable while encompassing the intent of the terms. Any failure to act on our part with respect to a breach of any term does not waive our right to act with respect to a continuing, subsequent, or similar breach.
You may not assign or transfer your rights under the terms, and any attempt to the contrary shall be void and of no effect.
Can I get a refund for an online purchase in one of your stores?
You can return from the comfort of your own home. Wild Fork Foods has a 100% customer satisfaction guarantee. If you are unsatisfied with your purchase for any reason, you can return it to us within ninety (90) days. All returns, whether made in-store or online, are subject to this Return Policy and to approval by Wild Fork Foods. Wild Fork Foods reserves the right to deny a refund request in violation of this Return Policy.
Proof of purchase is required for all returns and refunds. For EBT returns, the original receipt is required. For all other returns, if you do not have your receipt, our team will attempt to look up your purchase using the email and/or phone number given at the time of purchase (if any) or by credit card number. Shipping costs and service and delivery fees are refundable for lost or damaged orders in transit and other carrier related issues.
All returns will be refunded to the original payment method. Purchases using Wild Fork Foods gift cards may not be returned for cash or credit. If you do not have your original gift card, we will issue your refund on a new one.
Can I get a refund for my purchase?
Wild Fork Foods has a 100% customer satisfaction guarantee. If you are unsatisfied with your purchase for any reason, you can return it to us within ninety (90) days. All returns, whether made in-store or online, are subject to this Return Policy and to approval by Wild Fork Foods. Wild Fork Foods reserves the right to deny a refund request in violation of this Return Policy.
Proof of purchase is required for all returns and refunds. For EBT returns, the original receipt is required. For all other returns, if you do not have your receipt, our team will attempt to look up your purchase using the email and/or phone number given at the time of purchase (if any) or by credit card number. Shipping costs and service and delivery fees are refundable for lost or damaged orders in transit and other carrier related issues.
All returns will be refunded to the original payment method. Purchases using Wild Fork Foods gift cards may not be returned for cash or credit. If you do not have your original gift card, we will issue your refund on a new one.
Can I cancel my order?
You may cancel an order if your order has not been fulfilled. We will do all that we can to honor your request, but if the order has already begun the shipping process, we cannot change it or cancel it.
Please ensure you are available for your selected delivery date as orders cannot be rescheduled or changed once your order has processed.
Please call
1-833-300-9453 before then to cancel your order.
Can I exchange a product for something else?
We don’t offer exchanges due to our products being perishable. Any product that leaves our stores and it’s later returned by a customer is considered unsellable, due to product safety. Our team in-store may only provide a refund on your purchase.
Account
Do you have order minimums?
Order minimums apply by delivery type.
Local delivery - $35
Ground Delivery - $35
Air Delivery - $50
These order minimums are subject to change for all customers. Members not excluded.
Do you have a membership program?
Visit our Wild Fork Unlimited page to find out what membership options are available in your area.
We have one membership program available:
Wild Fork Unlimited, which gets you unlimited FREE deliveries for $29/ year ($35 order minimum).*
Memberships will be billed annually and can only be canceled at time of renewal. Changes to your membership tier are not allowed past 182 days/6 months of your membership start date.
Memberships are non-transferable. If you wish to upgrade or downgrade membership programs, please contact customer service for details on your prorated fees.
*Membership is not available in INew Mexico, New Hampshire, Utah, Maine, Rhode Island, Nebraska, Vermont, Iowa, Mississippi, Oklahoma, South Dakota, North Dakota, Wyoming, Louisiana, Alabama & Idaho.
Order minimums and all other Wild Fork pricing is subject to change and not part of any Wild Fork membership program or annual pricing.
Where can I find your contact information?
You can get in touch with us at https://wildforkfoods.com/pages/contact-us
How can I reset my account password?
Easy! Click the Reset Password button. We’ll send you an email with instructions to reset your password.