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What do I do if my order arrives late?

We do everything we can to make sure your order arrives on time, but understand things happen outside of our control. 

If your order arrives late, we recommend checking the internal temperature of any meat that isn't frozen solid and immediately discarding anything that isn't at a safe temperature. In accordance with USDA Freezing and Food Safety Guidelines, meats that are refrigerator cold, partly frozen (solid), or frozen can be placed into the freezer for later use. You should immediately discard any meat that’s above 40°F or meat that is exactly 40°F that may have been so for more than 2 hours.

If any of your items don’t meet these guidelines, please let us know at so we can make this right.

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